Who do you make payments to:
All cheques, direct deposits must be made to "InfoComm Engineering" only.

Cash Only for items picked up in person. Do not post cash.

Bank Cheque or money order Can be posted or used for pickups.

Direct Deposit Funds are paid directly into our bank account and must be cleared. Bank details are shown below.

Credit Cards We regret that due to the large number of fraudulent transactions being made by credit card we have had to implement the following restrictions on credit card transactions.

Credit Card payment is via PayPal only.
Payment is via PayPal which uses a secure web site for transactions. We are notified almost immediately, but it does take about three to five days before we receive your money. You do not have to register with PayPal to use their services, but you do need to register on our website. If you are not registered with PayPal select the "Do not have an account" option below the requested logon email & password box.

COD by Australia Post and by arrangement only. No bulky items, maximum of 20Kg (subject to physical size) and limited to $750.00.
Cheques Personal and Business cheques must be cleared before goods will be shipped. Pickups require pre-cleared funds, Cash, Bank Cheque or Postal Order.

EFTPOS is not available.

B-Pay is not available.

Bank Details
Commonwealth Bank,
Highpoint City, VIC

InfoComm Engineering
BSB Number: 063-240
Account No: 1011-8505

Refunds, Returns and Warranty

All goods sold have a manufacturers warranty. If you wish to make a warranty claim, you must contact us prior to making the claim. For some items, you will have to make your claim direct to the manufacturer. For other items we will provide the warranty or submit the item to the manufacturer for you. In all instances you are responsible for freight to an from InfoComm Engineering. In no circumstances will a Warranty claim be processed without return of the original product.

Goods will not be returned until return freight is paid for.

If an item is returned and is found not to be faulty there will be a charge depending on the supplier which you will have to pay prior to return of the item.

We advise customers to choose carefully as we do not give refunds except under special circumstances. We do not give refunds because you have chosen the wrong product. We do not give refunds for things that are not specified and you did not ask. We do not give refunds because the product does not meet your specific needs. It is up to you to check and ask the right questions. We do give refunds when we cannot supply or we have supplied a product which is dead on arrival and cannot be replaced.